1. YOU WILL SPEAK TO A LIVE PERSON-You will speak to a knowledgeable person when you call to ask questions or schedule appointments. You will only get a machine if the salon is closed or we are on the phone with another guest.
2. HONEST PRICING-No sales gimmicks, no hidden cost. We offer several different services and packaging is available.
3. COMMUNICATION-You will be very happy to find that we are big on communication. You will always get a chance to discuss what YOU want prior to any service.
4. YOU GET THE “THE BEST SERVICE EVER!”-You get the best service through excellent communication coupled with a determination to make you happy. You are always treated like you are our only client.
5. SKILLED AND TALENTED PROFESSIONALS-This means you get the highest quality work performed on you. Our extensive training and education of techniques, products and skills give you superior service. Our stylists and technicians are some of the best in Wilmington. Our massage services a provided by North Carolina Licensed Massage and Bodywork Therapists and all our other technicians are North Carolina Licensed as well so you know you have competent professionals working on you.
6. EXPERT “SECRETS” REVEALED-We promise to share our most guarded secrets with you when you become a client.
7. ONE STOP SERVICE FOR YOUR CONVENIENCE-Cuts, Styling, Color, Hair Straightening, Perms, Corrective Work, Highlights, Lowlights, Nails, Waxing, Massage, Facials, Teeth Whitening
8. PROFESSIONAL HAIR, NAIL, SKIN CARE, COSMETICS-All under one roof explicitly for YOUR convenience. We are an Aveda concept salon, and proud to carry Aveda products exclusively.
9. YOU WILL NEVER GET THAT “IN-BETWEEN LOOK” AGAIN-We will set you up in a program that will let you know exactly when you need to be serviced again.
10. EVERY DAY IS EARTH DAY AT I AM SALON AND DAY SPA-We use products that are safe and healthy for your body and for the environment. For your health and safety we use ECO-Cleaning Crew to keep our salon clean.
11. LOYALTY POINT PROGRAM -You receive points for every dollar you spend!
100% Money Back Guarantee
As the owner, I want our clients to be super-pleased – in fact, absolutely delighted- with everything we do. So all of our work comes with our ironclad, risk-free guarantee. What does that mean? Simply this: If you aren’t happy with our work, we’ll touch-up for free. Just call us within 72 hours of your appointment. If you’re still not thrilled you can have your money back. No questions asked. No hard feelings. It’s your choice. We stand behind our work 100%. If you ever have any questions or concerns about our work, please call us right away.
When we say we are the BEST in Wilmington North Carolina and the surrounding areas, we mean it! Check out our reviews!
All services are provided by North Carolina State licensed stylists, nails techs, estheticians and massage therapists. All massage services are provided by North Carolina Licensed Massage and Bodywork Therapists.